Common questions What is Stacking factor? What is the difference between UPC and EAN? How do I create my variable weight numbers? What is a GLN? Where can I find my GLN? What are the maximum pallet height and maximum width for items that apply for recipient-specific rules? How do I know if an item is at base unit, case or pallet level? How do I get a GLN? What is the meaning of original invoice for an e-invoice? How do I calculate the check digit? Categories Trade Item Information Storage and handling What is Stacking factor? How do I populate packing pattern for a display pallet? Trade Item Information When do I need to change GTIN? What are GTIN rules? Validoo Operations Manual How do I create my variable weight numbers? Guideline Trade Item Information What do I do if I only want single GTINs? When do I need a variable weight number? How can I get info about upcoming specifications? Why do I need to contact my recipient? What is an attribute? Dimensions When should I populate nesting increment? How do I measure an item’s height, width and depth? What are the maximum pallet height and maximum width for items that apply for recipient-specific rules? Item level What are trade item hierarchies and trade item levels? How do I know if an item is at base unit, case or pallet level? How do I build an item hierarchy for a display pallet? How do I build an item hierarchy for loose items? Item identification What is target market area? When do I need to change the GTIN of an item and when can I keep the same GTIN? When should I populate Harmonised system code? How do I populate Item name and Shelf-edge/till-roll text for fish? How do I populate trade item information so that the shelf-edge label comes out right? Which GTINs can be used in trade item information? The dimensions of the item have changed. Must I change the GTIN? How many digits should a GTIN contain? Packaging What needs to be populated when using Svenska Retursystem’s pallets? Trade Item Document How do I populate the term Last changed date time? When should I show if an item is new, changed or corrected? Which GLNs can be used in trade item information? Food and beverage information How do I state the caffeine content of an item which contains added caffeine? How do I enter the nutrition declaration for composite products? How do I specify allergens in the Food and Beverage Information? How do I specify ingredients for composite products? My product has no list of ingredients. Must I state allergens in the Food and beverage information anyway? My yoghurt product contains lactose. Should I state lactose as an allergen in the Food and beverage information? My product contains oats and the list of ingredients includes “oats”. How do I state allergens in the Food and beverage information? Packaging hierarchy How do I build an item hierarchy for a brewery pallet? Product classification What is product classification? Item status How do I populate trade item information for seasonal goods? What’s the difference between all the terms for date and time? What is item status? Other How do I populate trade item information for books and talking books? How do I populate trade item information for items of varying weight? How do I populate trade item information for bake-off bread which will be baked in-store? Barcode and 2D code Barcode type How do I create my barcode? Which type of barcode should I use? When do I get my barcode? What is the difference between UPC and EAN? Get started New at GS1 What is a GTIN? How do I create GTIN? Do I need multiple GLN? What is a company prefix? Get Subscription How do I get a Company Prefix and Number Series? What is a GLN? Where can I find my GLN? How do I get a GLN? New to Validoo What is Validoo? What is the connection between GS1 and Validoo? Get started with Validoo Develop a system GDSN How do I upload information in a GDSN data pool? How do I know if it is possible to send information via GDSN to my recipient? Can I send the same information within GDSN to all recipients in the world? ESAP - Business processess using EDI ESAP How do I use call-off/order confirmation with changes? Can a Swedish company managing their accounts abroad archive electronic invoices abroad? What is the meaning of original invoice for an e-invoice? How do I credit an incorrectly invoiced price? How do I credit an unsold item that has been returned? How do I credit damaged goods? How long must electronic invoices be archived? In what form must electronic invoices be archived? Must the received data file containing the electronic invoice be archived? Is it allowed to preserve electronic invoices in encrypted form during the archiving period? Does the archived invoice have to be in swedish? Do any other documents have to be archived in addition to the invoice? Is it necessary to use electronic signatures when archiving invoices? Check digit Calculate check digit What is a check digit? How do I calculate the check digit? Validoo Photography and image management What does product photography cost? Should I submit production samples or prototype for photography? How to photograph different products and packaging types within Foodservice Photo manual for product images in the Foodservice industry Is photographing from all angles (front, perspective, side and top) included in the fee for photography? How do I select a product sample for a photoshoot? Re-photographing of market images How do I place an order for photography and/or quality assurance of images? Guidelines for Mobile Ready Hero Images Photo manual for product images in the grocery trade in Norway Photo manual for product images in the grocery industry Turn around times product photography How does CGI work? Validoo Supplier How do I ask my recipients to create subscriptions? Terms for GDSN (Global Data Synchronisation Network) How do I change the GLN I use to identify my company in Validoo? Fees Validoo Supplier Service Description Validoo Supplier Agreement Validoo Supplier How do I send information to my recipients? What is a subscription? How do I enter my trade item information as private to one recipient? Can I send trade item information from more than one system? Can I have more than one GLN connected to my company in Validoo Item? What do I need to do to get my validation from Validoo reports via E-mail? How do I interpret the error message in my validation report? How do I test the information? I was notified that the buyer I send to does not subscribe to my trade item information. What do I do? Do I need to resend trade item information to Validoo Item if it’s over a year since I sent it? How to create information according to GS1 standards? I already have an agreement with another image service provider. Can I still sign up with Validoo MediaStore? Quality Assurance Product Images Get started with quality assurance for product images How do I publish my images ni Validoo? What is a planogram? What is quality assurance PLUS? Can buyers download images in Validoo? What does it mean that Validoo have ownership and all immaterial rights to images that Validoo has photographed? My image is missing a clipping path and has visible date marks that need to be removed. Can you help with this? Turnaround times How much does quality assurance of product images cost? What quality assurance rules apply to product images in Validoo? What is a market image? Quality assurance rules Systembolagets guidelines for alcholic beverages Quality assurance for trade item information and barcodes Quality assurance rules for product images Quality Assurance Trade Item Information What should I quality assure: consumer packaging, carton, pallet etc? Get started with quality assurance of trade item information How do I book quality assurance of product information and barcodes in Validoo? What happens after the quality assurance is completed? What happens if I do not get an approved result in the quality assurance? How is everything I have entered quality assured? When must my trade item information be quality assured and how long does it take? What are the terms for Quality Assurance Express? What type of quality assurance should I choose? How do I pack and label physical samples? How much does quality assurance of trade item information cost? Validoo Buyer Fees Validoo Buyer Service Description Validoo Buyer Systems for trade item information Choose a system How do I change system to enter trade item information? What does secure communication protocol mean? Validoo DataEntry Service Description Validoo DataEntry How do i enter trade item information? Agreement for Validoo DataEntry Fees Validoo DataEntry Validoo Receiver Service Description Validoo Receiver Fees Validoo Receiver What is Validoo Other Other Subscription and invoice Terminating and transfering agreements How do I terminate my agreement? How do I transfer my company prefix to another company/organization? Invoice support GS1 Sweden How do I get my invoice electronically? How much does it cost? How do I get invoiced? How do I change my company details? Why have I received an invoice when I don’t have barcodes on my products? Why is my fee higher? How do I change my invoice address? How do I change the contact person on the invoice? Why have I received an invoice for the GS1 Company Prefix/Number Series subscription fee? Invoice support Validoo Why have I received an invoice for quality assurance? Why have I received an invoice for publishing fee for GTIN with product images? Why have I received an invoice for the subscription fee for Valdioo Receiver? Why have I received an invoice for a subsricption fee for Valdioo Buyer? Why have I received an invoice for an annual fee for Validoo DataEntry? Why have I received an invoice for a subscription fee for Valdioo Supplier? I have paid for my images, why am I being invoiced again? Why has my fee for Validoo been increased? Why have I been billed for more images than I have? Can I get my invoice electronically? Can I transfer my contract with Validoo? Industry-specific Healthcare How do I create UDI? (Medicine Technology) Construction If I have a GTIN on products that are sold on the Swedish market, can I use the same GTIN if I want to sell the products in other countries? How do I know when I need to change GTIN on a product? Why are the Fastighetsägarna and the Swedish Construction Clients not included as requirements setters? What applies to assessment and certification companies? Do we only need to put a GTIN on the base item or do we also need to put different GTINs on each pack size of the item? How does GTIN relate to, for example, BEAst messaging standards – is it an opposite? We manufacture products that are project-unique – ready-made windows, doors and also other carpentry. Do they require GTIN:s as well and how do we create them? How much does GTIN cost? We are a small company and we do not have room for large increased costs? We supply electrical and / or plumbing products that have RSK or E-numbers. Do we still need to put GTIN on our products? Can we no longer use our own, or the manufacturer’s, item numbers? What happens if, I for some reason, do not have GTIN as the item number on my products, will I be disqualified and excluded from the market? We will not have time to put GTIN on our products by July 1, 2022. Who should we talk to about this? Do we have to introduce data templates connected to GTIN for our products before 1 July 2022? Does this mean that you require that all product information is connected to a GTIN from 1 July 2022? Why do I need GTIN on my products? We are a small company with small resources and no good computer systems, so what is the least we need to do to meet this requirement? Why so urgent? Electricity How do I mark my electricity meter? Forms and Agreements Forms Cancellation GS1 Company Prefix Cancellation Validoo Order form GS1 Company Prefix Agreements Personal Data Agreement Directory Transfer GS1 Company Prefix Terms and conditions Directory Terms and conditions BarcodeCheck Terms and conditions GS1 Company Prefix MyGS1 Signing in Do I really need a Microsoft account? I already have a login to Validoo, what do i do? How do I create a Microsoft account with my email address? I can’t log in to MyGS1 or Directory anymore, why? Why do I need a Microsoft account to sign in to your services? I have been inactivated and can not access my services anymore, what do I do? I get an error message that someone already has this email address, what do I do? How do I sign in? I haven’t received an activation email from Microsoft It looks different when I log in to MyGS1 or Validoo, what happened? I can not create a Microsoft account with my email address, why? I forgot my password, can you help me get a new one? I get an error message when I activate my invitation Do you have access to my profile image? My Products Can I register several products at the same time? What is GS1 Registry Platform (GRP)? How do I use My Products? Which GTIN can I use on my product? I already have my products in Validoo, do I need to do anything to get them into GRP? Our services Number information service What is the Number Information Service? How do I search for multiple numbers in the number information service? ProductSearch Why can’t I export product information in ProductSearch? Does it cost anything to search in ProductSearch? Who uses ProductSearch? Does it cost anything to publish product information or images in ProductSearch? What type of image is shown in ProductSearch? I don’t want to display my trade item information in ProductSearch, how can I fix this? My image does not appear in ProductSearch, how can I fix this? My product information does not appear in ProductSearch, how can I fix this? My product has no image in ProductSearch, why? My product does not appear in ProductSearch, how can I fix this? What product information is displayed in ProductSearch? What applies to private label/private brand products? What applies to products collected from other data pools? Is my most recently published trade item information appearing in ProductSearch? What decides when product information becomes availble in Validoo? How do suggest improvements in ProductSearch? Why can’t I save images in ProductSearch? Why can’t I print or save the pages in ProductSearch? BarcodeCheck Lead times BarcodeCheck Fees BarcodeCheck What is BarcodeCheck? Directory What is Directory? Directory fees Directory description of service I can not log in to MyGS1 or Directory anymore, why? How do I search for multiple numbers in the number information service? Training Customized training Customized courses Book a GS1 expert Get started Validoo crasch course DataEntry Crash Course Learn to succeed with GS1 standards