Common questions
- When do I need to change the GTIN of an item and when can I keep the same GTIN?
- What is the difference between the 2D codes Data Matrix, GS1 DataMatrix and QR code?
- How do I create my Restricted Circulation Numbers?
- How much space is required on the packaging for a 2D-code?
- What is a GLN?
- How many digits should a GTIN contain?
- What is the difference between UPC and EAN?
- How do I create GTIN?
- What is GS1 Registry Platform (GRP)?
- Do I need to have two barcodes on my product for a period? If so, for how long?
Categories
Trade Item Information
- How many digits should a GTIN contain?
- When should I populate Harmonised system code?
- Which GTINs can be used in trade item information?
- The dimensions of the item have changed. Do I have to change the GTIN?
- What is target market area?
- When do I need to change the GTIN of an item and when can I keep the same GTIN?
- How do I populate functional name and description short for fish?
- How do I calculate comparative price?
- Guideline Trade Item Information
- What is an attribute?
- How can I get info about upcoming specifications?
- How do I create my Restricted Circulation Numbers?
- Why do I need to contact my recipient?
- When do I need a Restricted Circulation Number?
- Validoo Operations Manual
- When do I need to change GTIN?
- What are GTIN rules?
- What do I do if I only want single GTINs?
- How do I state the caffeine content of an item which contains added caffeine?
- My product has no list of ingredients. Must I state allergens in the Food and beverage information anyway?
- My yoghurt product contains lactose. Should I state lactose as an allergen in the Food and beverage information?
- My product contains oats and the list of ingredients includes “oats”. How do I state allergens in the Food and beverage information?
- How do I specify ingredients for composite products?
- How do I specify allergens in the Food and Beverage Information?
- How do I enter the nutrition declaration for composite products?
Barcodes
- What additional information will be available?
- What is the difference between the 2D codes Data Matrix, GS1 DataMatrix and QR code?
- How much space is required on the packaging for a 2D-code?
- Do I need to have two barcodes on my product for a period? If so, for how long?
- What does the target date 2027 mean for 2D codes?
- Why should I switch from EAN code to 2D code?
- What is the difference between the Future of On-Pack Coding program and the global 2D program?
- What is GS1 Digital Link?
- Which 2D-code should I use?
- How will several barcodes on the packaging affect the scan at the checkout?
- Will the traditional barcode disappear?
- What is a product passport?
- Will the law apply to all products?
- Does the law apply only within the EU, or also outside the EU – for example, to products that are manufactured outside the EU?
- Do the unique identities apply to product categories or individual specimens of the product?
- When will there be a law on product passports?
- Does the product passports contain any rules/standards regarding property definitions? For example, how should characteristics be unambiguously identified/communicated without making the automation more difficult?
- Are there projects developing product passports for the textile industry right now?
- How will it work with GDPR and secured personal privacy if you have to keep a log of previous owners to ensure that the product is not stolen?
- How can different actors access the product pass later in the chain when the packaging is no longer available? The 2D code is only on the packaging, right?
- When will there be product passports for other products, such as paint and beeswax, chemicals, cleaning agents and other chemicals?
- Will the product passport (QR code) have to be on the product or on the packaging?
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Industry-specific
- What about stand-alone software and UDI? Should readable codes be included in the label or are the numbers and link (URL) to where the code is explained sufficient.
- Is the Peppol standard a solution for healthcare?
- Why is it not possible to use EUDAMED as the database where healthcare retrieves its trade item information for use for orders, patient records, etc.
- What are the differences for UDI/marking for stand-alone software as opposed to physical devices?
- Is machine-to-machine transmission relevant even for a manufacturer that only has 20-30 products? After all, there are no large amounts of data to be transferred to Eudamed.
- How do I create UDI? (Medicine Technology)
- Do you recommend including handling requirements such as temperature in the DataMatrix code to facilitate proper handling of the product during transport and storage?
- How does GTIN relate to, for example, BEAst messaging standards – is it an opposite?
- How can the validity of links in the resolver be ensured in the context of digital product passports?
- How does a digital product passport differ from a datasheet according to ISO 23387? Should the digital product passport be considered as a dataset within the datasheet?
- Why are the Fastighetsägarna and the Swedish Construction Clients not included as requirements setters?
- Can we no longer use our own, or the manufacturer’s, item numbers?
- Does this mean that you require that all product information is connected to a GTIN from 1 July 2022?
- Which standards serve as the foundation for digital product passports in terms of structure and language? Do they have any relationship with ISO 23387 and ISO 12006-3 regarding data templates and data dictionaries?
- Do we only need to put a GTIN on the base item or do we also need to put different GTINs on each pack size of the item?
- Why so urgent?
- We are a small company with small resources and no good computer systems, so what is the least we need to do to meet this requirement?
- Do we have to introduce data templates connected to GTIN for our products before 1 July 2022?
- How do I know when I need to change GTIN on a product?
- We will not have time to put GTIN on our products by July 1, 2022. Who should we talk to about this?
- As a construction client, if I require GTIN on embedded products from our contractors, is there a product database in Sweden where we can access environmental and product data?
- We supply electrical and / or plumbing products that have RSK or E-numbers. Do we still need to put GTIN on our products?
- What is your perspective on the existing built environment and material traceability standards?
- What happens if, I for some reason, do not have GTIN as the item number on my products, will I be disqualified and excluded from the market?
- Why do I need GTIN on my products?
- How much does GTIN cost? We are a small company and we do not have room for large increased costs?
- We manufacture products that are project-unique – ready-made windows, doors and also other carpentry. Do they require GTIN:s as well and how do we create them?
- How can labeling be implemented for items such as underground drainage pipes, considering their prolonged exposure to the ground, for example in terms of recycling?
- What applies to assessment and certification companies?
- If I have a GTIN on products that are sold on the Swedish market, can I use the same GTIN if I want to sell the products in other countries?
- With digital product passports, the ability to scan a QR code and access a web portal with multiple links, each providing datasets owned by different actors in the value chain, arises. Is it possible to aggregate all the data from various d
- What is an attribute?
- When do I need to change the GTIN of an item and when can I keep the same GTIN?
- If I as a supplier want to use different order GLNs, do I need one agreement for each order GLN?
- What are trade item hierarchies and trade item levels?
- Guideline Trade Item Information
- How do I measure an item’s height, width and depth?
- The trade item’s dimensions have changed. Do I have to change GTIN?
- How is the trade item data handled if there are multiple distributors on the same GTIN? Is it linked to the GLN so that several suppliers can submit trade item information for the same GTIN?
- Is there a set of regulations for measurements, for example how to measure the width of a product?
- What are GTIN rules?
Check digit
MyGS1
- What does it mean that my GLNs are uploaded to the GS1 Registry Platform (GRP)?
- What is a digital location?
- What is My places?
- I already have a list of GLNs, can I register them in My places?
- Can I change the GLN type of a GLN?
- What is a fixed physical location?
- What is a Mobile physical location?
- What is GLN type and which type should I choose?
- What is Directory?
- What is the difference between My places and Directory?
- What is a Legal Entity
- What is a department?
- Why do I need a Microsoft account to sign in to your services?
- I forgot my password, can you help me get a new one?
- I get an error message when I activate my invitation
- It looks different when I log in to MyGS1 or Validoo, what happened?
- How do I sign in?
- Do I really need a Microsoft account?
- I can not create a Microsoft account with my email address, why?
- I have been inactivated and can not access my services anymore, what do I do?
- I haven’t received an activation email from Microsoft
- I get an error message that someone already has this email address, what do I do?
- How do I create a Microsoft account with my email address?
- I can’t log in to MyGS1 or Directory anymore, why?
- Do you have access to my profile image?
Validoo
- Turnaround times
- Can buyers download images in Validoo?
- My image is missing a clipping path and has visible date marks that need to be removed. Can you help with this?
- What quality assurance rules apply to product images in Validoo?
- How do I publish my images ni Validoo?
- What is image support?
- What is a market image?
- What is a planogram?
- Get started with quality assurance for product images
- What does it mean that GS1 Sweden owns the rights to the images they have photographed?
- How much does quality assurance of product images cost?
- When must my trade item information be quality assured and how long does it take?
- What are the terms for Quality Assurance Express?
- What happens if I do not get an approved result in the quality assurance?
- How do I pack and label physical samples?
- How do I book quality assurance of trade item information and barcodes in Validoo?
- What type of quality assurance should I choose?
- Get started with quality assurance of trade item information and barcodes
- What happens after the quality assurance is completed?
- What should I quality assure: consumer packaging, carton, pallet etc?
- How is everything I have entered quality assured?
- How much does quality assurance of trade item information cost?
- Do I need to resend trade item information to Validoo Item if it’s over a year since I sent it?
- How do I change the GLN I use to identify my company in Validoo?
- What do I need to do to get my validation from Validoo reports via E-mail?
- Fees Validoo Supplier
- How do I interpret the error message in my validation report?
- Can I have more than one GLN connected to my company in Validoo Item?
- Terms for GDSN (Global Data Synchronisation Network)
- Can I send trade item information from more than one system?
- How do I send information to my recipients?
- How do I enter my trade item information as private to one recipient?
- How to create information according to GS1 standards?
- Agreement Validoo Supplier
- How do I ask my recipients to create subscriptions?
- What is a subscription?
- How do I test the information?
- Service Description Validoo Supplier
- I was notified that the buyer I send to does not subscribe to my trade item information. What do I do?
- I already have an agreement with another image service provider. Can I still sign up with Validoo MediaStore?
- How do I select a product sample for a photoshoot?
- Photo manual for product images in the Foodservice industry
- What does product photography cost?
- Is photographing from all angles (front, perspective, side and top) included in the fee for photography?
- Photo manual for product images in the grocery trade in Norway
- Photo manual for product images in the grocery industry
- Turnaround Times for Product Photography
- Should I submit production samples or prototype for photography?
- How does CGI work?
- Re-photographing of market images
- How do I place an order for photography and/or quality assurance of images?
- Guidelines for Mobile Ready Hero Images
- How to photograph different products and packaging types within Foodservice
ESAP - Business processess using EDI
- In what form must electronic invoices be archived?
- How do I credit an unsold item that has been returned?
- How do I use call-off/order confirmation with changes?
- Is it necessary to use electronic signatures when archiving invoices?
- Must the received data file containing the electronic invoice be archived?
- Is it allowed to preserve electronic invoices in encrypted form during the archiving period?
- Do any other documents have to be archived in addition to the invoice?
- How do I credit an incorrectly invoiced price?
- How do I credit damaged goods?
- What is the meaning of original invoice for an e-invoice?
- How long must electronic invoices be archived?
- Can a Swedish company managing their accounts abroad archive electronic invoices abroad?
- Does the archived invoice have to be in swedish?
Our services
- Does it cost anything to search in ProductSearch?
- Is my most recently published trade item information appearing in ProductSearch?
- My image does not appear in ProductSearch, how can I fix this?
- My product does not appear in ProductSearch, how can I fix this?
- Why can’t I export product information in ProductSearch?
- Who uses ProductSearch?
- Does it cost anything to publish product information or images in ProductSearch?
- My product has no image in ProductSearch, why?
- What type of image is shown in ProductSearch?
- I don’t want to display my trade item information in ProductSearch, how can I fix this?
- What applies to products collected from other data pools?
- How do suggest improvements in ProductSearch?
- Why can’t I save images in ProductSearch?
- Why can’t I print or save the pages in ProductSearch?
- What applies to private label/private brand products?
- My product information does not appear in ProductSearch, how can I fix this?
- What decides when product information becomes availble in Validoo?
- What product information is displayed in ProductSearch?
Subscription and invoice
- Why have I received an invoice for a subsricption fee for Valdioo Buyer?
- Why have I received an invoice for an annual fee for Validoo DataEntry?
- Can I transfer my contract with Validoo?
- Why have I received an invoice for quality assurance?
- Why have I received an invoice for a subscription fee for Valdioo Supplier?
- I have paid for my images, why am I being invoiced again?
- Can I get my invoice electronically?
- Why have I received an invoice for publishing fee for GTIN with product images?
- Why have I received an invoice for the subscription fee for Valdioo Receiver?
- Why has my fee for Validoo been increased?
- Why have I been billed for more images than I have?