Common questions What is a GLN? How do I create my variable weight numbers? What is Stacking factor? How do I get a GLN? When do I need to change GTIN? How do I calculate the check digit? What is a check digit? What is the difference between UPC and EAN? What is the meaning of original invoice for an e-invoice? What are GTIN rules? Categories Get started New at GS1 Where can I find my GLN? How do I get a Company Prefix and Number Series? Do I need multiple GLN? What is a GTIN? Get Subscription What is a GLN? How do I create GTIN? How do I get a GLN? What is a company prefix? New to Validoo What is Validoo? What is the connection between GS1 and Validoo? Get started with Validoo Develop a system GDSN How do I upload information in a GDSN data pool? How do I know if it is possible to send information via GDSN to my recipient? Can I send the same information within GDSN to all recipients in the world? Trade Item Information Trade Item Information When do I need a variable weight number? What is an attribute? How do I create my variable weight numbers? Validoo Operations Manual How can I get info about upcoming specifications? Why do I need to contact my recipient? When do I need to change GTIN? What are GTIN rules? Guideline Trade Item Information What do I do if I only want single GTINs? Storage and handling What is Stacking factor? How do I populate packing pattern for a display pallet? Dimensions What are the maximum pallet height and maximum width for items that apply for recipient-specific rules? When should I populate nesting increment? How do I measure an item’s height, width and depth? Item level How do I know if an item is at base unit, case or pallet level? How do I build an item hierarchy for a display pallet? How do I build an item hierarchy for loose items? Item identification When do I need to change the GTIN of an item and when can I keep the same GTIN? What is target market area? When should I populate Harmonised system code? How do I populate Item name and Shelf-edge/till-roll text for fish? How do I populate trade item information so that the shelf-edge label comes out right? Which GTINs can be used in trade item information? The dimensions of the item have changed. Must I change the GTIN? How many digits should a GTIN contain? Food and beverage information How do I specify allergens in the Food and Beverage Information? My product has no list of ingredients. Must I state allergens in the Food and beverage information anyway? How do I state the caffeine content of an item which contains added caffeine? How do I enter the nutrition declaration for composite products? How do I specify ingredients for composite products? My yoghurt product contains lactose. Should I state lactose as an allergen in the Food and beverage information? My product contains oats and the list of ingredients includes “oats”. How do I state allergens in the Food and beverage information? Item status How do I populate trade item information for seasonal goods? What’s the difference between all the terms for date and time? What is item status? Other How do I populate trade item information for items of varying weight? How do I populate trade item information for books and talking books? How do I populate trade item information for bake-off bread which will be baked in-store? Packaging hierarchy How do I build an item hierarchy for a brewery pallet? Packaging What needs to be populated when using Svenska Retursystem’s pallets? Product classification What is product classification? Trade Item Document Which GLNs can be used in trade item information? When should I show if an item is new, changed or corrected? How do I populate the term Last changed date time? Check digit Calculate check digit What is a check digit? How do I calculate the check digit? Barcode and 2D code Barcode type How do I create my barcode? When do I get my barcode? Which type of barcode should I use? What is the difference between UPC and EAN? ESAP - Business processess using Electronic Data Interchange ESAP What is the meaning of original invoice for an e-invoice? How do I credit an incorrectly invoiced price? How do I credit an unsold item that has been returned? How do I credit damaged goods? How do I use call-off/order confirmation with changes? How long must electronic invoices be archived? In what form must electronic invoices be archived? Must the received data file containing the electronic invoice be archived? Can a Swedish company managing their accounts abroad archive electronic invoices abroad? Is it allowed to preserve electronic invoices in encrypted form during the archiving period? Does the archived invoice have to be in swedish? Do any other documents have to be archived in addition to the invoice? Is it necessary to use electronic signatures when archiving invoices? Forms and Agreements Agreements Terms and conditions GS1 Company Prefix Personal Data Agreement Directory Transfer GS1 Company Prefix Terms and conditions Directory Terms and conditions BarcodeCheck Forms Cancellation Validoo Cancellation GS1 Company Prefix Order form GS1 Company Prefix My account Signing in I already have a login to Validoo, what do i do? I get an error message that someone already has this email address, what do I do? Do I really need a Microsoft account? I haven’t received an activation email from Microsoft Why do I need a Microsoft account to sign in to your services? I forgot my password, can you help me get a new one? I can’t log in to MyGS1 or Directory anymore, why? It looks different when I log in to MyGS1 or Validoo, what happened? I can not create a Microsoft account with my email address, why? I have been inactivated and can not access my services anymore, what do I do? I get an error message when I activate my invitation How do I create a Microsoft account with my email address? Do you have access to my profile image? How do I sign in? Training Get started DataEntry Crash Course Learn to succeed with GS1 standards Validoo crasch course Customized training Book a GS1 expert Customized courses Our services ProductSearch What product information is displayed in ProductSearch? Who uses ProductSearch? My image does not appear in ProductSearch, how can I fix this? Why can’t I export product information in ProductSearch? Does it cost anything to publish product information or images in ProductSearch? What type of image is shown in ProductSearch? I don’t want to display my trade item information in ProductSearch, how can I fix this? My product information does not appear in ProductSearch, how can I fix this? My product has no image in ProductSearch, why? My product does not appear in ProductSearch, how can I fix this? What applies to private label/private brand products? What applies to products collected from other data pools? Is my most recently published trade item information appearing in ProductSearch? What decides when product information becomes availble in Validoo? How do suggest improvements in ProductSearch? Why can’t I save images in ProductSearch? Does it cost anything to search in ProductSearch? Why can’t I print or save the pages in ProductSearch? BarcodeCheck Fees BarcodeCheck Lead times BarcodeCheck What is BarcodeCheck? Directory What is Directory? How do I search for multiple numbers in the number information service? Directory fees Directory description of service I can not log in to MyGS1 or Directory anymore, why? Number information service What is the Number Information Service? How do I search for multiple numbers in the number information service? Subscription and invoice Terminating and transfering agreements How do I transfer my company prefix to another company/organization? How do I terminate my agreement? Invoice support GS1 Sweden Why have I received an invoice for the GS1 Company Prefix/Number Series subscription fee? How do I get invoiced? How do I change my company details? Why have I received an invoice when I don’t have barcodes on my products? Why is my fee higher? How do I change my invoice address? How do I change the contact person on the invoice? How do I get my invoice electronically? How much does it cost? Invoice support Validoo Why have I received an invoice for quality assurance? Why have I received an invoice for publishing fee for GTIN with product images? Why have I received an invoice for the subscription fee for Valdioo Receiver? Why have I received an invoice for a subsricption fee for Valdioo Buyer? Why have I received an invoice for an annual fee for Validoo DataEntry? Why have I received an invoice for a subscription fee for Valdioo Supplier? I have paid for my images, why am I being invoiced again? Why has my fee for Validoo been increased? Why have I been billed for more images than I have? Can I get my invoice electronically? Can I transfer my contract with Validoo? Other Other How do I mark my electricity meter? How do I create UDI? (Medicine Technology) Validoo Photography and image management Re-photographing of market images Guidelines for Mobile Ready Hero Images How to photograph different products and packaging types within Foodservice Photo manual for product images in the grocery industry How do I select a product sample for a photoshoot? Is photographing from all angles (front, perspective, side and top) included in the fee for photography? How do I place an order for photography and/or quality assurance of images? Should I submit production samples or prototype for photography? Photo manual for product images in the grocery trade in Norway Photo manual for product images in the Foodservice industry Turn around times product photography What does product photography cost? How does CGI work? Quality Assurance Product Images Get started with quality assurance for product images How do I publish my images ni Validoo? Can buyers download images in Validoo? What is a planogram? What is quality assurance PLUS? What does it mean that Validoo have ownership and all immaterial rights to images that Validoo has photographed? My image is missing a clipping path and has visible date marks that need to be removed. Can you help with this? Turnaround times How much does quality assurance of product images cost? What quality assurance rules apply to product images in Validoo? What is a market image? Systems for trade item information Choose a system What does secure communication protocol mean? How do I change system to enter trade item information? Validoo Buyer Service Description Validoo Buyer Fees Validoo Buyer Validoo DataEntry Service Description Validoo DataEntry How do i enter trade item information? Agreement for Validoo DataEntry Fees Validoo DataEntry Validoo Supplier What is a subscription? How to create information according to GS1 standards? Terms for GDSN (Global Data Synchronisation Network) I already have an agreement with another image service provider. Can I still sign up with Validoo MediaStore? Service Description Validoo Supplier Agreement Validoo Supplier How do I send information to my recipients? How do I ask my recipients to create subscriptions? How do I enter my trade item information as private to one recipient? Can I send trade item information from more than one system? How do I change the GLN I use to identify my company in Validoo? Can I have more than one GLN connected to my company in Validoo Item? What do I need to do to get my validation from Validoo reports via E-mail? How do I interpret the error message in my validation report? How do I test the information? I was notified that the buyer I send to does not subscribe to my trade item information. What do I do? Do I need to resend trade item information to Validoo Item if it’s over a year since I sent it? Fees Validoo Supplier Quality assurance rules Quality assurance rules for product images Systembolagets guidelines for alcholic beverages Quality assurance for trade item information and barcodes Quality Assurance Trade Item Information Get started with quality assurance of trade item information How do I book quality assurance of product information and barcodes in Validoo? What happens after the quality assurance is completed? What happens if I do not get an approved result in the quality assurance? How is everything I have entered quality assured? When must my trade item information be quality assured and how long does it take? What are the terms for Quality Assurance Express? What type of quality assurance should I choose? How do I pack and label physical samples? How much does quality assurance of trade item information cost? What should I quality assure: consumer packaging, carton, pallet etc? Validoo Receiver Service Description Validoo Receiver Fees Validoo Receiver What is Validoo