The person that made the booking, will receive an email notification when the quality assurance is complete. You log in to Validoo and see your status under the tab “My Products”. Click on the status to see a detailed list over all parameters that have been quality assured.
If the product has an approved status, any physical sample will be donated to charity if you have not chosen it to be destructed when making the booking.
If the product has not received an approved status the sample is saved for 14 days.
If you want your samples in return, you need to also send a return slip with the prepaid return via “Posten företagspaket” or another shipping or courier company. Chilled and frozen goods are not returned