When must my trade item information be quality assured and how long does it take?

Your buyer needs information about new products early in the launch process to begin their internal work. Quality assurance is part of their evaluation if the product is to be included in their range or not.

Normally, buyers need quality assured trade item information no later than six weeks before the product will be launched, but it may differ depending on the buyer and product range, contact your buyer if you are unsure. Keep in mind that the quality assurance process can take several weeks to complete if action is needed, and it is therefore a good idea to book quality assurance as soon as possible after the trade item information is complete.

Validoo has a queuing system where we quality assure all bookings in the order they are received.

When a product sample is either uploaded digitally in Validoo, or physically received by us, it is checked that it is possible to use it for quality assurance. If it is damaged, incomplete or otherwise unusable, you will be notified. From the time the sample product is approved, it may take up to five work days to get the result from the quality assurance.

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