Common questions
- When do I need to change the GTIN of an item and when can I keep the same GTIN?
- What is the difference between the 2D codes Data Matrix, GS1 DataMatrix and QR code?
- What is the difference between UPC and EAN?
- How much space is required on the packaging for a 2D-code?
- What is a GLN?
- How many digits should a GTIN contain?
- Do I really need a Microsoft account?
- How do I create my Restricted Circulation Numbers?
- What are the differences for UDI/marking for stand-alone software as opposed to physical devices?
- How do I get a GLN?
Categories
Trade Item Information
- When do I need to change the GTIN of an item and when can I keep the same GTIN?
- How many digits should a GTIN contain?
- The dimensions of the item have changed. Do I have to change the GTIN?
- What is target market area?
- How do I calculate comparative price?
- When should I populate Harmonised system code?
- Which GTINs can be used in trade item information?
- How do I populate functional name and description short for fish?
- What do I do if I only want single GTINs?
- What is an attribute?
- Guideline Trade Item Information
- Why do I need to contact my recipient?
- How do I create my Restricted Circulation Numbers?
- When do I need a Restricted Circulation Number?
- Validoo Operations Manual
- How can I get info about upcoming specifications?
- When do I need to change GTIN?
- What are GTIN rules?
- My product has no list of ingredients. Must I state allergens in the Food and beverage information anyway?
- My product contains oats and the list of ingredients includes “oats”. How do I state allergens in the Food and beverage information?
- How do I enter the nutrition declaration for composite products?
- My yoghurt product contains lactose. Should I state lactose as an allergen in the Food and beverage information?
- How do I specify allergens in the Food and Beverage Information?
- How do I state the caffeine content of an item which contains added caffeine?
- How do I specify ingredients for composite products?
Barcodes
- What additional information will be available?
- How will several barcodes on the packaging affect the scan at the checkout?
- What is the difference between the 2D codes Data Matrix, GS1 DataMatrix and QR code?
- How much space is required on the packaging for a 2D-code?
- What does the target date 2027 mean for 2D codes?
- Why should I switch from EAN code to 2D code?
- Do I need to have two barcodes on my product for a period? If so, for how long?
- What is GS1 Digital Link?
- What is the difference between the Future of On-Pack Coding program and the global 2D program?
- Which 2D-code should I use?
- Will the traditional barcode disappear?
- How will it work with GDPR and secured personal privacy if you have to keep a log of previous owners to ensure that the product is not stolen?
- Will the law apply to all products?
- When will there be a law on product passports?
- When will there be product passports for other products, such as paint and beeswax, chemicals, cleaning agents and other chemicals?
- Will the law apply outside the EU, i.e. for products that are produced outside the EU?
- Does the product passports contain any rules/standards regarding property definitions? For example, how should characteristics be unambiguously identified/communicated without making the automation more difficult?
- Are there projects developing product passports for the textile industry right now?
- Do the unique identities apply to product categories or individual specimens of the product?
- How can different actors access the product pass later in the chain when the packaging is no longer available? The 2D code is only on the packaging, right?
- What are the rules regarding food packaging?
- What is a product passport?
- Will the product passport (QR code) have to be on the product or on the packaging?
Get started
MyGS1
- Why do I need a Microsoft account to sign in to your services?
- It looks different when I log in to MyGS1 or Validoo, what happened?
- I forgot my password, can you help me get a new one?
- I haven’t received an activation email from Microsoft
- I get an error message when I activate my invitation
- Do you have access to my profile image?
- Do I really need a Microsoft account?
- I can’t log in to MyGS1 or Directory anymore, why?
- I can not create a Microsoft account with my email address, why?
- How do I sign in?
- How do I create a Microsoft account with my email address?
- I have been inactivated and can not access my services anymore, what do I do?
- I get an error message that someone already has this email address, what do I do?
- Can I change the GLN type of a GLN?
- What is a department?
- What does it mean that my GLNs are uploaded to the GS1 Registry Platform (GRP)?
- What is a Mobile physical location?
- I already have a list of GLNs, can I register them in My places?
- What is GLN type and which type should I choose?
- What is Directory?
- What is a Legal Entity
- What is the difference between My places and Directory?
- What is a fixed physical location?
- What is a digital location?
- What is My places?
Industry-specific
- Is the Peppol standard a solution for healthcare?
- Is machine-to-machine transmission relevant even for a manufacturer that only has 20-30 products? After all, there are no large amounts of data to be transferred to Eudamed.
- What are the differences for UDI/marking for stand-alone software as opposed to physical devices?
- How do I create UDI? (Medicine Technology)
- What about stand-alone software and UDI? Should readable codes be included in the label or are the numbers and link (URL) to where the code is explained sufficient.
- Why is it not possible to use EUDAMED as the database where healthcare retrieves its trade item information for use for orders, patient records, etc.
- Do you recommend including handling requirements such as temperature in the DataMatrix code to facilitate proper handling of the product during transport and storage?
- If I as a supplier want to use different order GLNs, do I need one agreement for each order GLN?
- The trade item’s dimensions have changed. Do I have to change GTIN?
- Is there a set of regulations for measurements, for example how to measure the width of a product?
- What is an attribute?
- How is the trade item data handled if there are multiple distributors on the same GTIN? Is it linked to the GLN so that several suppliers can submit trade item information for the same GTIN?
- When do I need to change the GTIN of an item and when can I keep the same GTIN?
- Guideline Trade Item Information
- What are GTIN rules?
- How do I measure an item’s height, width and depth?
- What are trade item hierarchies and trade item levels?
- Does this mean that you require that all product information is connected to a GTIN from 1 July 2022?
- Can we no longer use our own, or the manufacturer’s, item numbers?
- What is your perspective on the existing built environment and material traceability standards?
- How does a digital product passport differ from a datasheet according to ISO 23387? Should the digital product passport be considered as a dataset within the datasheet?
- We manufacture products that are project-unique – ready-made windows, doors and also other carpentry. Do they require GTIN:s as well and how do we create them?
- Do we have to introduce data templates connected to GTIN for our products before 1 July 2022?
- Which standards serve as the foundation for digital product passports in terms of structure and language? Do they have any relationship with ISO 23387 and ISO 12006-3 regarding data templates and data dictionaries?
- Why are the Fastighetsägarna and the Swedish Construction Clients not included as requirements setters?
- How does GTIN relate to, for example, BEAst messaging standards – is it an opposite?
- We will not have time to put GTIN on our products by July 1, 2022. Who should we talk to about this?
- How can labeling be implemented for items such as underground drainage pipes, considering their prolonged exposure to the ground, for example in terms of recycling?
- As a construction client, if I require GTIN on embedded products from our contractors, is there a product database in Sweden where we can access environmental and product data?
- How can the validity of links in the resolver be ensured in the context of digital product passports?
- We are a small company with small resources and no good computer systems, so what is the least we need to do to meet this requirement?
- Why so urgent?
- We supply electrical and / or plumbing products that have RSK or E-numbers. Do we still need to put GTIN on our products?
- If I have a GTIN on products that are sold on the Swedish market, can I use the same GTIN if I want to sell the products in other countries?
- Why do I need GTIN on my products?
- How much does GTIN cost? We are a small company and we do not have room for large increased costs?
- What happens if, I for some reason, do not have GTIN as the item number on my products, will I be disqualified and excluded from the market?
- Do we only need to put a GTIN on the base item or do we also need to put different GTINs on each pack size of the item?
- With digital product passports, the ability to scan a QR code and access a web portal with multiple links, each providing datasets owned by different actors in the value chain, arises. Is it possible to aggregate all the data from various d
- What applies to assessment and certification companies?
- How do I know when I need to change GTIN on a product?
Our services
- Does it cost anything to search in ProductSearch?
- Does it cost anything to publish product information or images in ProductSearch?
- What type of image is shown in ProductSearch?
- I don’t want to display my trade item information in ProductSearch, how can I fix this?
- My product has no image in ProductSearch, why?
- Is my most recently published trade item information appearing in ProductSearch?
- What decides when product information becomes availble in Validoo?
- What product information is displayed in ProductSearch?
- Why can’t I save images in ProductSearch?
- Why can’t I export product information in ProductSearch?
- What applies to products collected from other data pools?
- How do suggest improvements in ProductSearch?
- My product information does not appear in ProductSearch, how can I fix this?
- My product does not appear in ProductSearch, how can I fix this?
- What applies to private label/private brand products?
- Who uses ProductSearch?
- My image does not appear in ProductSearch, how can I fix this?
- Why can’t I print or save the pages in ProductSearch?
ESAP - Business processess using EDI
- How long must electronic invoices be archived?
- In what form must electronic invoices be archived?
- How do I credit an unsold item that has been returned?
- Is it necessary to use electronic signatures when archiving invoices?
- Is it allowed to preserve electronic invoices in encrypted form during the archiving period?
- What is the meaning of original invoice for an e-invoice?
- Can a Swedish company managing their accounts abroad archive electronic invoices abroad?
- Must the received data file containing the electronic invoice be archived?
- Does the archived invoice have to be in swedish?
- How do I use call-off/order confirmation with changes?
- How do I credit damaged goods?
- How do I credit an incorrectly invoiced price?
- Do any other documents have to be archived in addition to the invoice?
Check digit
Subscription and invoice
- Why have I received an invoice for a subscription fee for Valdioo Supplier?
- Why have I received an invoice for publishing fee for GTIN with product images?
- Can I transfer my contract with Validoo?
- Why have I received an invoice for a subsricption fee for Valdioo Buyer?
- Why have I received an invoice for an annual fee for Validoo DataEntry?
- Why have I been billed for more images than I have?
- Can I get my invoice electronically?
- Why have I received an invoice for the subscription fee for Valdioo Receiver?
- I have paid for my images, why am I being invoiced again?
- Why has my fee for Validoo been increased?
- Why have I received an invoice for quality assurance?
Validoo
- What is a planogram?
- Get started with quality assurance for product images
- My image is missing a clipping path and has visible date marks that need to be removed. Can you help with this?
- How much does quality assurance of product images cost?
- Turnaround times
- What quality assurance rules apply to product images in Validoo?
- What is a market image?
- What is quality assurance Image PLUS?
- How do I publish my images ni Validoo?
- Can buyers download images in Validoo?
- What does it mean that GS1 Sweden owns the rights to the images they have photographed?
- How much does quality assurance of trade item information cost?
- What type of quality assurance should I choose?
- What should I quality assure: consumer packaging, carton, pallet etc?
- How is everything I have entered quality assured?
- What are the terms for Quality Assurance Express?
- What happens after the quality assurance is completed?
- When must my trade item information be quality assured and how long does it take?
- How do I book quality assurance of trade item information and barcodes in Validoo?
- Get started with quality assurance of trade item information and barcodes
- What happens if I do not get an approved result in the quality assurance?
- How do I pack and label physical samples?
- I was notified that the buyer I send to does not subscribe to my trade item information. What do I do?
- How do I enter my trade item information as private to one recipient?
- How do I change the GLN I use to identify my company in Validoo?
- How to create information according to GS1 standards?
- What is a subscription?
- Terms for GDSN (Global Data Synchronisation Network)
- Can I send trade item information from more than one system?
- Fees Validoo Supplier
- How do I ask my recipients to create subscriptions?
- Can I have more than one GLN connected to my company in Validoo Item?
- I already have an agreement with another image service provider. Can I still sign up with Validoo MediaStore?
- Agreement Validoo Supplier
- Service Description Validoo Supplier
- How do I send information to my recipients?
- What do I need to do to get my validation from Validoo reports via E-mail?
- How do I test the information?
- How do I interpret the error message in my validation report?
- Do I need to resend trade item information to Validoo Item if it’s over a year since I sent it?
- How do I select a product sample for a photoshoot?
- Is photographing from all angles (front, perspective, side and top) included in the fee for photography?
- How does CGI work?
- Should I submit production samples or prototype for photography?
- How do I place an order for photography and/or quality assurance of images?
- Photo manual for product images in the grocery trade in Norway
- Photo manual for product images in the Foodservice industry
- Turn around times product photography
- Re-photographing of market images
- Guidelines for Mobile Ready Hero Images
- Photo manual for product images in the grocery industry
- What does product photography cost?
- How to photograph different products and packaging types within Foodservice