Common questions
- When do I need to change the GTIN of an item and when can I keep the same GTIN?
- Where can I find my GLN?
- What is the difference between the 2D codes Data Matrix, GS1 DataMatrix and QR code?
- What is a GLN?
- How do I create my Restricted Circulation Numbers?
- How do I get a GLN?
- Fees BarcodeCheck
- What is the difference between UPC and EAN?
- How do I create GTIN?
- How many digits should a GTIN contain?
Categories
Trade Item Information
- How many digits should a GTIN contain?
- What is target market area?
- The dimensions of the item have changed. Do I have to change the GTIN?
- How do I populate functional name and description short for fish?
- When do I need to change the GTIN of an item and when can I keep the same GTIN?
- Which GTINs can be used in trade item information?
- When should I populate Harmonised system code?
- How do I calculate comparative price?
- Guideline Trade Item Information
- What do I do if I only want single GTINs?
- How can I get info about upcoming specifications?
- How do I create my Restricted Circulation Numbers?
- Why do I need to contact my recipient?
- Validoo Operations Manual
- What is an attribute?
- When do I need a Restricted Circulation Number?
- When do I need to change GTIN?
- What are GTIN rules?
- How do I state the caffeine content of an item which contains added caffeine?
- How do I enter the nutrition declaration for composite products?
- My product contains oats and the list of ingredients includes “oats”. How do I state allergens in the Food and beverage information?
- My yoghurt product contains lactose. Should I state lactose as an allergen in the Food and beverage information?
- How do I specify allergens in the Food and Beverage Information?
- How do I specify ingredients for composite products?
- My product has no list of ingredients. Must I state allergens in the Food and beverage information anyway?
Get started
Barcodes
- What is the difference between the 2D codes Data Matrix, GS1 DataMatrix and QR code?
- What additional information will be available?
- How will several barcodes on the packaging affect the scan at the checkout?
- How much space is required on the packaging for a 2D-code?
- Why should I switch from EAN code to 2D code?
- What does the target date 2027 mean for 2D codes?
- Do I need to have two barcodes on my product for a period? If so, for how long?
- Which 2D-code should I use?
- What is GS1 Digital Link?
- Will the traditional barcode disappear?
- What is the difference between the Future of On-Pack Coding program and the global 2D program?
- When will there be product passports for other products, such as paint and beeswax, chemicals, cleaning agents and other chemicals?
- How will it work with GDPR and secured personal privacy if you have to keep a log of previous owners to ensure that the product is not stolen?
- How can different actors access the product pass later in the chain when the packaging is no longer available? The 2D code is only on the packaging, right?
- When will there be a law on product passports?
- Will the law apply to all products?
- Will the law apply outside the EU, i.e. for products that are produced outside the EU?
- Are there projects developing product passports for the textile industry right now?
- Do the unique identities apply to product categories or individual specimens of the product?
- Does the product passports contain any rules/standards regarding property definitions? For example, how should characteristics be unambiguously identified/communicated without making the automation more difficult?
- Will the product passport (QR code) have to be on the product or on the packaging?
- What is a product passport?
- What are the rules regarding food packaging?
Our services
- My image does not appear in ProductSearch, how can I fix this?
- My product does not appear in ProductSearch, how can I fix this?
- Who uses ProductSearch?
- How do suggest improvements in ProductSearch?
- Does it cost anything to search in ProductSearch?
- I don’t want to display my trade item information in ProductSearch, how can I fix this?
- What type of image is shown in ProductSearch?
- What applies to products collected from other data pools?
- Is my most recently published trade item information appearing in ProductSearch?
- Why can’t I export product information in ProductSearch?
- Why can’t I print or save the pages in ProductSearch?
- My product has no image in ProductSearch, why?
- Why can’t I save images in ProductSearch?
- What decides when product information becomes availble in Validoo?
- My product information does not appear in ProductSearch, how can I fix this?
- Does it cost anything to publish product information or images in ProductSearch?
- What applies to private label/private brand products?
- What product information is displayed in ProductSearch?
Industry-specific
- How does a digital product passport differ from a datasheet according to ISO 23387? Should the digital product passport be considered as a dataset within the datasheet?
- What applies to assessment and certification companies?
- How does GTIN relate to, for example, BEAst messaging standards – is it an opposite?
- What is your perspective on the existing built environment and material traceability standards?
- Can we no longer use our own, or the manufacturer’s, item numbers?
- With digital product passports, the ability to scan a QR code and access a web portal with multiple links, each providing datasets owned by different actors in the value chain, arises. Is it possible to aggregate all the data from various d
- We manufacture products that are project-unique – ready-made windows, doors and also other carpentry. Do they require GTIN:s as well and how do we create them?
- We will not have time to put GTIN on our products by July 1, 2022. Who should we talk to about this?
- Does this mean that you require that all product information is connected to a GTIN from 1 July 2022?
- How can labeling be implemented for items such as underground drainage pipes, considering their prolonged exposure to the ground, for example in terms of recycling?
- How can the validity of links in the resolver be ensured in the context of digital product passports?
- As a construction client, if I require GTIN on embedded products from our contractors, is there a product database in Sweden where we can access environmental and product data?
- Which standards serve as the foundation for digital product passports in terms of structure and language? Do they have any relationship with ISO 23387 and ISO 12006-3 regarding data templates and data dictionaries?
- Why are the Fastighetsägarna and the Swedish Construction Clients not included as requirements setters?
- We are a small company with small resources and no good computer systems, so what is the least we need to do to meet this requirement?
- We supply electrical and / or plumbing products that have RSK or E-numbers. Do we still need to put GTIN on our products?
- Why so urgent?
- What happens if, I for some reason, do not have GTIN as the item number on my products, will I be disqualified and excluded from the market?
- Do we have to introduce data templates connected to GTIN for our products before 1 July 2022?
- Do we only need to put a GTIN on the base item or do we also need to put different GTINs on each pack size of the item?
- If I have a GTIN on products that are sold on the Swedish market, can I use the same GTIN if I want to sell the products in other countries?
- Why do I need GTIN on my products?
- How much does GTIN cost? We are a small company and we do not have room for large increased costs?
- How do I know when I need to change GTIN on a product?
- Why is it not possible to use EUDAMED as the database where healthcare retrieves its trade item information for use for orders, patient records, etc.
- What about stand-alone software and UDI? Should readable codes be included in the label or are the numbers and link (URL) to where the code is explained sufficient.
- What are the differences for UDI/marking for stand-alone software as opposed to physical devices?
- How do I create UDI? (Medicine Technology)
- Is machine-to-machine transmission relevant even for a manufacturer that only has 20-30 products? After all, there are no large amounts of data to be transferred to Eudamed.
- Is the Peppol standard a solution for healthcare?
- Do you recommend including handling requirements such as temperature in the DataMatrix code to facilitate proper handling of the product during transport and storage?
- When do I need to change the GTIN of an item and when can I keep the same GTIN?
- What are trade item hierarchies and trade item levels?
- If I as a supplier want to use different order GLNs, do I need one agreement for each order GLN?
- The trade item’s dimensions have changed. Do I have to change GTIN?
- What is an attribute?
- Is there a set of regulations for measurements, for example how to measure the width of a product?
- How is the trade item data handled if there are multiple distributors on the same GTIN? Is it linked to the GLN so that several suppliers can submit trade item information for the same GTIN?
- Guideline Trade Item Information
- How do I measure an item’s height, width and depth?
- What are GTIN rules?
Check digit
MyGS1
- What is the difference between My places and Directory?
- I already have a list of GLNs, can I register them in My places?
- What is My places?
- What does it mean that my GLNs are uploaded to the GS1 Registry Platform (GRP)?
- What is a department?
- What is a fixed physical location?
- Directory fees
- What is a Mobile physical location?
- What is GLN type and which type should I choose?
- What is Directory?
- What is a Legal Entity
- What is a digital location?
- Can I change the GLN type of a GLN?
- Directory description of service
- It looks different when I log in to MyGS1 or Validoo, what happened?
- I haven’t received an activation email from Microsoft
- Why do I need a Microsoft account to sign in to your services?
- I forgot my password, can you help me get a new one?
- Do you have access to my profile image?
- I get an error message when I activate my invitation
- I can not create a Microsoft account with my email address, why?
- I can’t log in to MyGS1 or Directory anymore, why?
- Do I really need a Microsoft account?
- How do I sign in?
- I have been inactivated and can not access my services anymore, what do I do?
- I get an error message that someone already has this email address, what do I do?
- How do I create a Microsoft account with my email address?
ESAP - Business processess using EDI
- In what form must electronic invoices be archived?
- How do I credit an incorrectly invoiced price?
- Must the received data file containing the electronic invoice be archived?
- Is it necessary to use electronic signatures when archiving invoices?
- How do I credit an unsold item that has been returned?
- Is it allowed to preserve electronic invoices in encrypted form during the archiving period?
- Does the archived invoice have to be in swedish?
- What is the meaning of original invoice for an e-invoice?
- Do any other documents have to be archived in addition to the invoice?
- Can a Swedish company managing their accounts abroad archive electronic invoices abroad?
- How do I use call-off/order confirmation with changes?
- How long must electronic invoices be archived?
- How do I credit damaged goods?
Subscription and invoice
- How much does it cost?
- Why have I received an invoice when I don’t have barcodes on my products?
- How do I change my invoice address?
- How do I get invoiced?
- How do I get my invoice electronically?
- How do I change the contact person on the invoice?
- How do I change my company details?
- Why have I received an invoice for the GS1 Company Prefix/Number Series subscription fee?
- Why have I received an invoice for the subscription fee for Valdioo Receiver?
- Why have I received an invoice for a subscription fee for Valdioo Supplier?
- Why has my fee for Validoo been increased?
- Can I transfer my contract with Validoo?
- Why have I received an invoice for a subsricption fee for Valdioo Buyer?
- Why have I received an invoice for an annual fee for Validoo DataEntry?
- I have paid for my images, why am I being invoiced again?
- Can I get my invoice electronically?
- Why have I received an invoice for quality assurance?
- Why have I received an invoice for publishing fee for GTIN with product images?
- Why have I been billed for more images than I have?
Validoo
- How do I select a product sample for a photoshoot?
- Is photographing from all angles (front, perspective, side and top) included in the fee for photography?
- How do I place an order for photography and/or quality assurance of images?
- Re-photographing of market images
- Should I submit production samples or prototype for photography?
- Photo manual for product images in the grocery trade in Norway
- Photo manual for product images in the grocery industry
- Guidelines for Mobile Ready Hero Images
- How to photograph different products and packaging types within Foodservice
- Turn around times product photography
- How does CGI work?
- What does product photography cost?
- Photo manual for product images in the Foodservice industry
- What is a planogram?
- My image is missing a clipping path and has visible date marks that need to be removed. Can you help with this?
- Can buyers download images in Validoo?
- What is quality assurance PLUS?
- Turnaround times
- Get started with quality assurance for product images
- What is a market image?
- How do I publish my images ni Validoo?
- What quality assurance rules apply to product images in Validoo?
- What does it mean that GS1 Sweden owns the rights to the images they have photographed?
- How much does quality assurance of product images cost?
- How do I test the information?
- What is a subscription?
- Agreement Validoo Supplier
- I was notified that the buyer I send to does not subscribe to my trade item information. What do I do?
- How do I change the GLN I use to identify my company in Validoo?
- Can I have more than one GLN connected to my company in Validoo Item?
- How to create information according to GS1 standards?
- I already have an agreement with another image service provider. Can I still sign up with Validoo MediaStore?
- How do I enter my trade item information as private to one recipient?
- Can I send trade item information from more than one system?
- How do I ask my recipients to create subscriptions?
- How do I interpret the error message in my validation report?
- How do I send information to my recipients?
- Do I need to resend trade item information to Validoo Item if it’s over a year since I sent it?
- Terms for GDSN (Global Data Synchronisation Network)
- Service Description Validoo Supplier
- What do I need to do to get my validation from Validoo reports via E-mail?
- Fees Validoo Supplier
- What happens after the quality assurance is completed?
- How do I pack and label physical samples?
- How is everything I have entered quality assured?
- When must my trade item information be quality assured and how long does it take?
- What type of quality assurance should I choose?
- What should I quality assure: consumer packaging, carton, pallet etc?
- How much does quality assurance of trade item information cost?
- Get started with quality assurance of trade item information and barcodes
- How do I book quality assurance of trade item information and barcodes in Validoo?
- What happens if I do not get an approved result in the quality assurance?
- What are the terms for Quality Assurance Express?