Common questions
- When do I need to change the GTIN of an item and when can I keep the same GTIN?
- Where can I find my GLN?
- What is the difference between the 2D codes Data Matrix, GS1 DataMatrix and QR code?
- What is the difference between UPC and EAN?
- What is a GLN?
- Fees BarcodeCheck
- How many digits should a GTIN contain?
- How do I get a GLN?
- How much space is required on the packaging for a 2D-code?
- How do I create GTIN?
Categories
Trade Item Information
- How many digits should a GTIN contain?
- What is target market area?
- The dimensions of the item have changed. Do I have to change the GTIN?
- Which GTINs can be used in trade item information?
- How do I populate functional name and description short for fish?
- When should I populate Harmonised system code?
- How do I calculate comparative price?
- When do I need to change the GTIN of an item and when can I keep the same GTIN?
- What are GTIN rules?
- What do I do if I only want single GTINs?
- How can I get info about upcoming specifications?
- Why do I need to contact my recipient?
- What is an attribute?
- How do I create my Restricted Circulation Numbers?
- Validoo Operations Manual
- Guideline Trade Item Information
- When do I need to change GTIN?
- When do I need a Restricted Circulation Number?
- My product has no list of ingredients. Must I state allergens in the Food and beverage information anyway?
- How do I state the caffeine content of an item which contains added caffeine?
- How do I enter the nutrition declaration for composite products?
- My product contains oats and the list of ingredients includes “oats”. How do I state allergens in the Food and beverage information?
- My yoghurt product contains lactose. Should I state lactose as an allergen in the Food and beverage information?
- How do I specify allergens in the Food and Beverage Information?
- How do I specify ingredients for composite products?
Get started
Barcodes
- How will several barcodes on the packaging affect the scan at the checkout?
- What is the difference between the 2D codes Data Matrix, GS1 DataMatrix and QR code?
- How much space is required on the packaging for a 2D-code?
- Why should I switch from EAN code to 2D code?
- What does the target date 2027 mean for 2D codes?
- What is GS1 Digital Link?
- Do I need to have two barcodes on my product for a period? If so, for how long?
- Which 2D-code should I use?
- What is the difference between the Future of On-Pack Coding program and the global 2D program?
- Will the traditional barcode disappear?
- What additional information will be available?
- Will the product passport (QR code) have to be on the product or on the packaging?
- How can different actors access the product pass later in the chain when the packaging is no longer available? The 2D code is only on the packaging, right?
- What are the rules regarding food packaging?
- When will there be product passports for other products, such as paint and beeswax, chemicals, cleaning agents and other chemicals?
- When will there be a law on product passports?
- Will the law apply to all products?
- Will the law apply outside the EU, i.e. for products that are produced outside the EU?
- How will it work with GDPR and secured personal privacy if you have to keep a log of previous owners to ensure that the product is not stolen?
- Do the unique identities apply to product categories or individual specimens of the product?
- Are there projects developing product passports for the textile industry right now?
- What is a product passport?
- Does the product passports contain any rules/standards regarding property definitions? For example, how should characteristics be unambiguously identified/communicated without making the automation more difficult?
Our services
- My product does not appear in ProductSearch, how can I fix this?
- Who uses ProductSearch?
- Does it cost anything to publish product information or images in ProductSearch?
- What type of image is shown in ProductSearch?
- My product has no image in ProductSearch, why?
- What decides when product information becomes availble in Validoo?
- How do suggest improvements in ProductSearch?
- What applies to products collected from other data pools?
- Why can’t I print or save the pages in ProductSearch?
- I don’t want to display my trade item information in ProductSearch, how can I fix this?
- What product information is displayed in ProductSearch?
- Is my most recently published trade item information appearing in ProductSearch?
- Why can’t I save images in ProductSearch?
- Why can’t I export product information in ProductSearch?
- Does it cost anything to search in ProductSearch?
- My product information does not appear in ProductSearch, how can I fix this?
- What applies to private label/private brand products?
- My image does not appear in ProductSearch, how can I fix this?
Industry-specific
- Why are the Fastighetsägarna and the Swedish Construction Clients not included as requirements setters?
- We manufacture products that are project-unique – ready-made windows, doors and also other carpentry. Do they require GTIN:s as well and how do we create them?
- What applies to assessment and certification companies?
- How can the validity of links in the resolver be ensured in the context of digital product passports?
- As a construction client, if I require GTIN on embedded products from our contractors, is there a product database in Sweden where we can access environmental and product data?
- We are a small company with small resources and no good computer systems, so what is the least we need to do to meet this requirement?
- How does GTIN relate to, for example, BEAst messaging standards – is it an opposite?
- We supply electrical and / or plumbing products that have RSK or E-numbers. Do we still need to put GTIN on our products?
- Do we have to introduce data templates connected to GTIN for our products before 1 July 2022?
- Does this mean that you require that all product information is connected to a GTIN from 1 July 2022?
- We will not have time to put GTIN on our products by July 1, 2022. Who should we talk to about this?
- Why so urgent?
- What is your perspective on the existing built environment and material traceability standards?
- With digital product passports, the ability to scan a QR code and access a web portal with multiple links, each providing datasets owned by different actors in the value chain, arises. Is it possible to aggregate all the data from various d
- Which standards serve as the foundation for digital product passports in terms of structure and language? Do they have any relationship with ISO 23387 and ISO 12006-3 regarding data templates and data dictionaries?
- Do we only need to put a GTIN on the base item or do we also need to put different GTINs on each pack size of the item?
- What happens if, I for some reason, do not have GTIN as the item number on my products, will I be disqualified and excluded from the market?
- How do I know when I need to change GTIN on a product?
- How much does GTIN cost? We are a small company and we do not have room for large increased costs?
- Why do I need GTIN on my products?
- If I have a GTIN on products that are sold on the Swedish market, can I use the same GTIN if I want to sell the products in other countries?
- Can we no longer use our own, or the manufacturer’s, item numbers?
- How does a digital product passport differ from a datasheet according to ISO 23387? Should the digital product passport be considered as a dataset within the datasheet?
- How can labeling be implemented for items such as underground drainage pipes, considering their prolonged exposure to the ground, for example in terms of recycling?
- Why is it not possible to use EUDAMED as the database where healthcare retrieves its trade item information for use for orders, patient records, etc.
- Is machine-to-machine transmission relevant even for a manufacturer that only has 20-30 products? After all, there are no large amounts of data to be transferred to Eudamed.
- What are the differences for UDI/marking for stand-alone software as opposed to physical devices?
- What about stand-alone software and UDI? Should readable codes be included in the label or are the numbers and link (URL) to where the code is explained sufficient.
- Is the Peppol standard a solution for healthcare?
- How do I create UDI? (Medicine Technology)
- Do you recommend including handling requirements such as temperature in the DataMatrix code to facilitate proper handling of the product during transport and storage?
- What is an attribute?
- Is there a set of regulations for measurements, for example how to measure the width of a product?
- If I as a supplier want to use different order GLNs, do I need one agreement for each order GLN?
- How is the trade item data handled if there are multiple distributors on the same GTIN? Is it linked to the GLN so that several suppliers can submit trade item information for the same GTIN?
- When do I need to change the GTIN of an item and when can I keep the same GTIN?
- What are GTIN rules?
- Guideline Trade Item Information
- What are trade item hierarchies and trade item levels?
- How do I measure an item’s height, width and depth?
- The trade item’s dimensions have changed. Do I have to change GTIN?
Check digit
ESAP - Business processess using EDI
- Does the archived invoice have to be in swedish?
- Is it necessary to use electronic signatures when archiving invoices?
- In what form must electronic invoices be archived?
- Must the received data file containing the electronic invoice be archived?
- How do I credit an incorrectly invoiced price?
- Is it allowed to preserve electronic invoices in encrypted form during the archiving period?
- How do I credit an unsold item that has been returned?
- Do any other documents have to be archived in addition to the invoice?
- What is the meaning of original invoice for an e-invoice?
- Can a Swedish company managing their accounts abroad archive electronic invoices abroad?
- How do I credit damaged goods?
- How do I use call-off/order confirmation with changes?
- How long must electronic invoices be archived?
MyGS1
- I forgot my password, can you help me get a new one?
- It looks different when I log in to MyGS1 or Validoo, what happened?
- Do you have access to my profile image?
- I haven’t received an activation email from Microsoft
- I get an error message when I activate my invitation
- Why do I need a Microsoft account to sign in to your services?
- I can not create a Microsoft account with my email address, why?
- I have been inactivated and can not access my services anymore, what do I do?
- How do I sign in?
- Do I really need a Microsoft account?
- I get an error message that someone already has this email address, what do I do?
- How do I create a Microsoft account with my email address?
- I can’t log in to MyGS1 or Directory anymore, why?
- What is a Mobile physical location?
- What does it mean that my GLNs are uploaded to the GS1 Registry Platform (GRP)?
- Directory description of service
- Directory fees
- What is Directory?
- What is GLN type and which type should I choose?
- What is a Legal Entity
- What is the difference between My places and Directory?
- Can I change the GLN type of a GLN?
- What is a digital location?
- What is My places?
- I already have a list of GLNs, can I register them in My places?
- What is a department?
- What is a fixed physical location?
Validoo
- What quality assurance rules apply to product images in Validoo?
- What is a planogram?
- My image is missing a clipping path and has visible date marks that need to be removed. Can you help with this?
- What does it mean that GS1 Sweden owns the rights to the images they have photographed?
- How much does quality assurance of product images cost?
- What is quality assurance PLUS?
- Can buyers download images in Validoo?
- Turnaround times
- Get started with quality assurance for product images
- What is a market image?
- How do I publish my images ni Validoo?
- What should I quality assure: consumer packaging, carton, pallet etc?
- When must my trade item information be quality assured and how long does it take?
- What type of quality assurance should I choose?
- How much does quality assurance of trade item information cost?
- Get started with quality assurance of trade item information and barcodes
- How do I book quality assurance of trade item information and barcodes in Validoo?
- How is everything I have entered quality assured?
- What happens if I do not get an approved result in the quality assurance?
- What are the terms for Quality Assurance Express?
- What happens after the quality assurance is completed?
- How do I pack and label physical samples?
- Fees Validoo Supplier
- Terms for GDSN (Global Data Synchronisation Network)
- Agreement Validoo Supplier
- How do I enter my trade item information as private to one recipient?
- Can I send trade item information from more than one system?
- How do I test the information?
- How do I ask my recipients to create subscriptions?
- How do I change the GLN I use to identify my company in Validoo?
- Can I have more than one GLN connected to my company in Validoo Item?
- I was notified that the buyer I send to does not subscribe to my trade item information. What do I do?
- How to create information according to GS1 standards?
- I already have an agreement with another image service provider. Can I still sign up with Validoo MediaStore?
- How do I send information to my recipients?
- How do I interpret the error message in my validation report?
- Service Description Validoo Supplier
- What is a subscription?
- Do I need to resend trade item information to Validoo Item if it’s over a year since I sent it?
- What do I need to do to get my validation from Validoo reports via E-mail?
- Is photographing from all angles (front, perspective, side and top) included in the fee for photography?
- How do I select a product sample for a photoshoot?
- How do I place an order for photography and/or quality assurance of images?
- How does CGI work?
- Re-photographing of market images
- Photo manual for product images in the Foodservice industry
- Should I submit production samples or prototype for photography?
- Turn around times product photography
- Guidelines for Mobile Ready Hero Images
- Photo manual for product images in the grocery trade in Norway
- Photo manual for product images in the grocery industry
- How to photograph different products and packaging types within Foodservice
- What does product photography cost?
Forms and Agreements
Subscription and invoice
- How do I get invoiced?
- How much does it cost?
- How do I get my invoice electronically?
- How do I change my company details?
- How do I change my invoice address?
- How do I change the contact person on the invoice?
- Why have I received an invoice for the GS1 Company Prefix/Number Series subscription fee?
- Why have I received an invoice when I don’t have barcodes on my products?
- Why have I received an invoice for a subsricption fee for Valdioo Buyer?
- Why have I received an invoice for an annual fee for Validoo DataEntry?
- Why have I received an invoice for the subscription fee for Valdioo Receiver?
- Why have I received an invoice for publishing fee for GTIN with product images?
- Why have I been billed for more images than I have?
- Why have I received an invoice for a subscription fee for Valdioo Supplier?
- Why has my fee for Validoo been increased?
- Can I get my invoice electronically?
- Can I transfer my contract with Validoo?
- Why have I received an invoice for quality assurance?
- I have paid for my images, why am I being invoiced again?