{"id":15956,"date":"2026-02-23T13:04:01","date_gmt":"2026-02-23T11:04:01","guid":{"rendered":"https:\/\/gs1.se\/support\/how-do-i-credit-an-unsold-item-that-has-been-returned\/"},"modified":"2026-02-23T13:04:01","modified_gmt":"2026-02-23T11:04:01","slug":"how-do-i-credit-an-unsold-item-that-has-been-returned","status":"publish","type":"support","link":"https:\/\/gs1.se\/en\/support\/how-do-i-credit-an-unsold-item-that-has-been-returned\/","title":{"rendered":"How do I credit an unsold item that has been returned?"},"content":{"rendered":"<p>Unsold items that are returned, for example Christmas Cola, often come from different orders and are thus the subject of different invoices (one per order). Since it is not possible to refer to a single invoice, an invoicing period must be used in the credit note which covers the relevant invoices. Here is an example:<\/p>\n<p><\/p>\n<p><a href=\"https:\/\/gs1.se\/wp-content\/uploads\/sites\/2\/2021\/02\/credit-returned-unsold-items.pdf\" target=\"_blank\">Credit returned unsold items (pdf) &gt;<\/a><\/p>\n<p><\/p>\n<p>If the unsold items can be associated with a specific delivery\/invoice then this can be referred to in the usual way in the credit note. (No example is given here for this alternative).<\/p>\n","protected":false},"featured_media":0,"template":"","support_categories":[228,228,227,227],"support_tags":[],"class_list":{"0":"post-15956","1":"support","2":"type-support","3":"status-publish","4":"hentry","5":"support_categories-esap-en","7":"support_categories-esap-business-processess-using-electronic-data-interchange"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How do I credit an unsold item that has been returned? &#187; GS1 Sweden<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gs1.se\/en\/support\/how-do-i-credit-an-unsold-item-that-has-been-returned\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How do I credit an unsold item that has been returned?\" \/>\n<meta property=\"og:description\" content=\"Unsold items that are returned, for example Christmas Cola, often come from different orders and are thus the subject of different invoices (one per\" \/>\n<meta property=\"og:url\" content=\"https:\/\/gs1.se\/en\/support\/how-do-i-credit-an-unsold-item-that-has-been-returned\/\" \/>\n<meta property=\"og:site_name\" content=\"GS1 Sweden\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/gs1.se\/en\/support\/how-do-i-credit-an-unsold-item-that-has-been-returned\/\",\"url\":\"https:\/\/gs1.se\/en\/support\/how-do-i-credit-an-unsold-item-that-has-been-returned\/\",\"name\":\"How do I credit an unsold item that has been returned? 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