Covid-19 response

On this page you will find the latest information about GS1 Sweden’s routines and response related to the corona pandemic. We update the page daily.

The outbreak of covid-19 presents some organizational and operational challenges for all of us. GS1 Sweden plans daily to be able to maintain as high a level of service as possible for you and your business while we carefully follow information and guidelines from the Swedish Public Health Agency.

The transition may have some impact for your business and we therefore want to keep you in the loop about how we plan and act on an ongoing basis.

Actions, routines and service level


Meetings

GS1 Sweden is available, but currently limits physical meetings to a minimum in favor of digital meetings. At meetings we follow recommendations for distance and hand hygiene.


Availability

Staff at GS1 Sweden work remotely and are available in limited capacity in the office. Staff for photo production and quality assurance are on site in Hammarby Sjöstad.


Training

Classroom training is replaced by online webinars during the corona outbreak. Go to gs1.se and validoo.se to find current courses and seminars.


Customer Service

GS1 Sweden’s Customer Service strives to maintain as fast response times as possible, but availability may be affected. At the moment we maintain the regular level of service.


Photo production

We maintain all lead times for photography and CGI production (Computer Generated Imagery).

Photography: Lead time: 6 business days.

Photography EXPRESS: Lead time: 48 hours.

CGI and other photo: We keep lead times for ongoing orders.


BarcodeCheck

We are still offering the BarcodeCheck service, but covid-19 can sometimes affect our lead-times.

Quality Assurance

We maintain all lead times for quality assurance of image and article information.

Trade item information: Lead time: 3 business days

Trade item information EXPRESS: Lead time: 24 hours.

IMAGE and QA PLUS: Lead time: 1 business day.



Delivery to the photo studio

Courier companies or customers are welcome to drop the goods outside the facilities in Hammarby Sjöstad.